Telephone Assistance Program

Helping to make communications services more affordable for low-income consumers.

Lifeline Telephone Application

Albany Mutual Telephone is authorized to provide a federally and state-funded discount program for low-income individuals.

The federal Lifeline and state Telephone Assistance Plan programs provide a monthly discount on your local telephone or Internet service.

What Do The Programs Provide?

Lifeline provides eligible subscribers with a monthly credit on the basic local service portion of their telephone bill or Internet service. The credit applies to the main home telephone number listed in the name of the eligible telephone company subscriber. Lifeline subscribers also may receive free blocking of long distance calling on their telephone line. Additional benefits are available to persons living on Tribal Lands/reservations.

Telephone Assistance Plan (TAP) program provides an additional monthly credit for Lifeline subscribers.

Are you eligible for Lifeline service?

Telephone or Internet service must be in your name and you must show proof you participate in one or more of the qualifying programs or you meet the qualifying income guidelines. If you choose to qualify based on your income, you must attach one of the income qualifying documents to your application.

Annual Recertification

Lifeline customers must re-certify their Lifeline eligibility each year. When you receive a request from your Lifeline provider to re-certify your continued eligibility, you must reply within 60 days of the date of the notice. If you do not return your completed recertification form within the 60 days, you will be removed from the Lifeline program. You will need to submit a new application to your Lifeline provider to begin receiving the discount again.

Two Ways To Qualify

1. Program-based qualification

If you participate in one of these programs, you are eligible for Lifeline. (Proof of program participation required)

  • Medicaid/Medical Assistance
  • Supplemental Nutrition Assistance Program (SNAP)/ Food Stamps)
  • Supplemental Security Income (SSI)
  • Federal Housing Assistance
  • Veterans Pension or Survivors Pension Benefit

Additional qualifying programs for persons living on a reservation:

  • Bureau of Indian Affairs General Assistance
  • Tribally administered Temporary Assistance for Needy Families (TTANF)
  • Tribally administered Head Start (only those meeting its income qualifying standard)
  • Food Distribution Program on Indian Reservation (FDPIR)

2. Income-based Eligibility

If your annual income is less than the amount listed for your household size, you are eligible for Lifeline. (Proof of income required).

2017 Federal Poverty Guidelines - 135%
Household Size Yearly Income (at or below)
1 $ 16,281
2 $ 21,924
3 $27, 567
4 $ 33,210
5 $38, 853
6 $ 44,496
7 $ 50,139
8 $ 55,782
For each additional person, add $5,643 

Lifeline participants receive a $9.25 discount on local phone service.

Could I Become Ineligible?

When you no longer participate in any of the qualifying programs you are no longer eligible for the Lifeline or TAP. You are obligated by law to notify the telephone company and advise the company that you are no longer eligible.

How Do I Apply?

Call our office at 320-845-2101.

We will assist with the verification process and provide you with an application.

For More Information

If you have questions about these discount programs or the application process, contact our office at 320-845-2101.

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